A Better Smart Home
Support Experience is Here

Our support membership plans are designed
to help you receive the best and fastest support
for your home technology.

Schedule Consultation

A Professional and Efficient Support Team

Rapid Resolution

If the issue can't be solved remotely, our on-site support team will pick up where the remote support ended. We want to get your technology back on track as soon as possible.

Proactive Monitoring

We are able to proactively monitor your smart home technology to avoid problems before they happen.

Remote Support

Call or email and our team will start to troubleshoot your technology issue. We are trained to identify the problem and solve common technology failures.

Extended Support Hours

We will assist with your technology needs on nights and weekends to quickly resolve your issue

Need Support?

Call 231-683-2127

Select Option 2 to Connect To A Support Specialist

Residential Membership Plans

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Starter

Only need the basics? This tier is perfect for any smart home needs.
$ 49
99
Monthly
  • 5% off Standard Labor Rate
  • 5% off After Hours Labor Rate
  • Product Discount of the Month
  • 30 min of Remote Support Monthly
  • Starter Support Response:
    Within 8 Hours
  • Starter Support Hours:
    Mon - Fri: 10a - 6p
    Sat: 10a - 6p
  • Scheduling:
    Next Available

Premium

Enjoy peace-of-mind knowing that we
have your back if there is a problem.
$ 149
99
Monthly
  • 10% off Standard Labor Rate
  • 10% off After Hours Labor Rate
  • Product Discount of the Month
  • System Review: 1 Per Year
  • 60 min of Remote Support Monthly
  • Premium Support Response:
    Within 3 Hours
  • Premium Support Hours:
    Mon - Fri: 9a - 9p
    Sat: 9a - 9p
  • Scheduling:
    Same/Next Day
Popular

Concierge

Want to know that someone is monitoring your system even when you're away?
$ 349
99
Monthly
  • 15% off Standard Labor Rate
  • 20% off After Hours Labor Rate
  • Product Discount of the Month
  • System Review: Every 6 Months
  • Included Remote Support
  • Proactive Monitoring
    *Requires Compatible Hardware
  • Concierge Support Response:
    Within 1 Hour
  • Concierge Support Hours:
    Sun - Sat: 9a - 9p
  • Scheduling:
    Same/Next Day
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Starter

Only need the basics? This tier is perfect for any smart home needs.
$ 539
99
Yearly
  • 5% off Standard Labor Rate
  • 5% off After Hours Labor Rate
  • Product Discount of the Month
  • 30 min of Remote Support Monthly
  • Starter Support Response:
    Within 8 Hours
  • Starter Support Hours:
    Mon - Fri: 10a - 6p
    Sat: 10a - 6p
  • Scheduling:
    Next Available

Premium

Enjoy peace-of-mind knowing that we
have your back if there is a problem.
$ 1619
99
Yearly
  • 10% off Standard Labor Rate
  • 10% off After Hours Labor Rate
  • Product Discount of the Month
  • System Review: 1 Per Year
  • 60 min of Remote Support Monthly
  • Premium Support Response:
    Within 3 Hours
  • Premium Support Hours:
    Mon - Fri: 9a - 9p
    Sat: 9a - 9p
  • Scheduling:
    Same/Next Day
Popular

Concierge

Want to know that someone is monitoring your system even when you're away?​
$ 3779
99
Yearly
  • 15% off Standard Labor Rate
  • 20% off After Hours Labor Rate
  • Product Discount of the Month
  • System Review: Every 6 Months
  • Included Remote Support
  • Proactive Monitoring
    *Requires Compatible Hardware
  • Concierge Support Response:
    Within 1 Hour
  • Concierge Support Hours:
    Sun - Sat: 9a - 9p
  • Scheduling:
    Same/Next Day

Standard

As a client of ESHP, everyone has access to our support team at standard billable rates.
$ 0
  • Standard Labor Rate
  • After Hours Labor Rate
  • Billable Remote Support
  • Support Response:
    Within 24 Hours
  • Support Hours:
    Mon - Fri: 10a - 6p
    Sat: 10a - 6p
  • Scheduling:
    Next Available

Look for Commercial Support?

We are still working on our commercial support plans. We appreciate your patience as we build the best experience for our commercial customers.